JPMorgan CEO Jamie Dimon defends again to return to office policy, only middle-level managers are upset

Dimon defends remote work
In a speech at Stanford Business School, Dimon reiterated his opposition to remote work, calling it an invalid JPMorgan’s business model. according to New York PostDimon, 68, expressed frustration at the virtual work and said: “It doesn’t work for our business.”
He acknowledged that remote work can be effective in a specific role and respects employee preferences. “We have 10% of people working full-time,” Dimon said. “We put virtual call centers in Baltimore and Detroit. We do this to see if they work. They are very effective. They work from home. They are mainly minorities. That’s why we do it. So I’m not against where it works.”
However, he stressed that personal preferences do not determine JPMorgan’s policies. “I also completely defend the right you said ‘I don’t want to say.’” But he added: “I don’t defend your rights and tell me what JPMorgan will do. So you have a free market. You can do one thing, I can do another. That’s called a free market.”
Young labor needs to be exposed in the office
Dimon believes that only middle-level managers are hesitant, while important workers never choose to work remotely. “Where do you get Amazon packaging? Your beef, your meat, your vodka? Where do you get diapers?” he asked, referring to 60% of Americans who continue to work on the field during the pandemic, including UPS and FedEx employees, manufacturers, hospital workers, health workers, firefighters and military personnel. “There are only those in the middle who complain a lot,” he said.
He highlighted the impact of remote working on young employees, noting that it limits their learning opportunities. “By the second year, you have fewer staff, you have fewer tasks, you know what’s going on,” he said. He also disagrees with requiring junior employees to be in the office when managers work remotely.
Face-to-face cooperation is crucial to company culture
Dimon stressed that face-to-face interaction plays a crucial role in management and cultural construction, and he believes that virtual settings are lacking. He noted that face-to-face work allows for constant updates and dynamic exchange of information, which is crucial for company operations. He believes these factors reinforce JPMorgan’s decision to require full-time office attendance.