Zomato, swiggy, Zepto under the fire; Shiv Sena UBT leader demands Mumbai police to act hard on the crime of delivering agents
Maharashtra's Shiv Sena (UBT) leader Akhil Chitre has attracted attention in a letter to the Mumbai police about safety issues and complaints related to online food delivery and fast business platforms, as well as delivery personnel such as Swiggy, Zomato, Zomato, Zomato and Zepto, reported, News 18.
Chitre quoted multiple incidents of sexual harassment, theft, imitation and even murder in his letter and demanded immediate regulatory action to ensure public safety.
“If companies do not comply, they must be responsible for the crimes committed by the delivery officers they hire or hired,” the political leaders said in a letter cited by the news portal.
Akhil Chitre leads Shiv Sena (UBT) IT, Electronics and Communications Wings. He also reportedly mentioned that these fast commercial and food delivery platforms provide convenience. However, they are also responsible for many fraud and criminal activities.
Chitre requires the implementation of a mandate that allows all delivery agents to be registered and has strict liability from strict background checks and explicit liability from the platform where they are employed.
Any suggestions?
According to a report from the news portal, Shiv Sena (UBT) leaders also recommend the implementation of standard uniforms and visible ID cards to prevent the use of helmets or masks to ensure the safety of the people.
He also said standardized training in traffic rules and emergency response and customer etiquette training is needed. Chitre requested a dedicated hotline courtship number to report safety issues, especially for female customers, some of whom reported misconduct by delivery personnel.
“We cannot ignore the growing threat to public safety, which could lead to greater crimes if it does not stop now.”
Improper practices
In the letter, the politician also pointed out the immoral behavior carried out by companies and restaurants that accept payments from non-operating restaurants and are responsible for delays in refund processing, among other things.
Akhil Chitre also highlighted the lack of transparency in food sources and overall hygiene standards. He also stressed that despite having a large customer base, companies like Swiggy do not have functional offices or grievance remediation settings in Maharashtra.
“The platform economy must not harm public safety in the name of growth,” he said. He urged the Mumbai police to take action and issue clear guidelines to keep the platform accountable for the report on the news portal.
