LinkedIn user claims to have received fake orders under his name. He said he didn’t place an order and his family ended up paying for it because it was marked as cash delivery.
The post read: “Hello, Bringett, start sending fake orders? Yesterday my family received an order that I didn’t order! It was cod, my family paid for it, assuming it was a real order, they didn’t call me to confirm because they didn’t want to distract my work.”
He asked Blinkit to verify his previous order details and asked the company to check who made this fake order.
“If one orders anyone, then it won’t appear in their order history? Check my account in your system to see if I have any orders to place 2 bottles of peanut butter and ketchup because I shared my personal details with you and you will find nothing yesterday so who ordered this in my name?” said the user.
He further asked Blinkit about its data protection policy.
The user added: “Check those who place fake orders by using my data (e.g., name, no. and address). Do you make sure the system is safe? Or don’t care? Don’t let it be (SIC).”
Blink reaction
The Quick Delivery Platform expressed regret for the incident and asked users to contact customer support services.
Blinkit commented under the post: “Hi Avesh, we really regret hearing what happened and we fully understand how this is for you. We take such issues very seriously. You will be asked to share your registration contact number/order ID via socialsupport@blinkit.com.
Netizens’ suggestions
LinkedIn users recommend that Blinkit introduce an OTP system before delivering orders to avoid future events like this.
The user wrote: “Get the order without placing the order! I think Blinkit needs to be verified before placing the order, just like someone placing an order, it has to be verified through OTP, then these things may not happen in the future! Just opinions (SIC).
